About Us

The Ordinary organizes its rules on the store and its service commitments in the following sections. This page applies specifically to theordinnayq.shop.

What The Ordinary customers should know about service commitments
The Ordinary publishes this service commitments guidance for customers using theordinnayq.shop. We focus on clear service commitments: transparent product information, free standard U.S. shipping, responsive assistance, secure checkout, and a 30-day no-reason return and exchange option with return shipping paid by the store. We do not rely on invented brand stories or unsupported product claims; our goal is to earn trust through consistent service and policies customers can understand.

Details from The Ordinary on our store
Customers using theordinnayq.shop can rely on the following The Ordinary guidance about our store. The Ordinary is an independent online retailer presenting a carefully selected range of The Ordinary. We aim to make product discovery clear, ordering straightforward, and post-purchase support dependable.

What The Ordinary customers should know about questions and support
The following questions and support guidance applies to the The Ordinary storefront at theordinnayq.shop. Questions about our store or products are welcome at Support@Theordinnayq.shop or 9042369471.

Merchant Information
Business name: The Ordinary
Brand name: The Ordinary
Email: Support@Theordinnayq.shop
Phone: 9042369471
Physical address: 663 S Nevada Ave, Colorado Springs, Colorado, 80903, United States